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Orders are shipped within 6 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. X ZONE SPORTS is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 6 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

  • Above stated delivery times are applicable to Metros and Second Tier cities. If the destination addresses are in towns and remote villages, there could be an additional 3-4 days involved in the delivery.
  • Delivery to interior places in Kerala, North East, Jammu and Kashmir could take 3-4 additional days than stated above.
  • International delivery times are between 14-20 days from the day of order confirmation.
  • If there is a requirement for a faster delivery, please contact us through E-mail at info@xzonesports.in  and we will let you know whether the delivery can be expedited. This depends on the particular product availability. We will try our best to meet your expectations. In some cases, there could be additional charges for expedited delivery.
  • Some items have to be imported from outside India. These items are sometimes mentioned as "Imported" on the item details page and can take 10 or more days to reach you
  • X ZONE SPORTS is in no way responsible for any damage to the order while in transit to the buyer

What is not covered?

  • Delivery delays due to customer unavailability.
  • Delays in depositing the Cheque / DD from customers end could result in products going out-of-stock in which case we will contact you to notify when we are able to ship your order.
  • If any of the items you order are not in stock we will contact you to advise you when we will be taking delivery of new stock. We will keep you informed and will notify you when we are able to ship your order.
  • At certain times of the year, e.g. Christmas and Deepawali deliveries can take longer. During such festive occasions there may be slightly delay in deliveries.


  • We offer FREE SHIPPING on some products across India subject to the serviceable city or location and the same will be specified on the Product Description Page. The address should be of proper city.
  • If the address is of remote area or located at outskirts of city or town than there will be extra freight charges. Contact us and we will give you an accurate quote for what delivery will cost.
  • All local taxes such as Octroi, State Entry Charges and etc is the responsibility of the customer. The courier will collect payment during the time of delivery where applicable. If your city does not levy octroi and other charges then you do not pay anything over what you have already paid.
  • it is our Endeavour to ship all items in your Order together, however this may not always be possible due to product characteristics, or availability. Also there may be restrictions on accepting Orders for certain pin codes as cannot be shipped to those destinations. In such scenarios, order will not be accepted online and message will be displayed requesting to provide an alternate pin code.